Elevator Business Management Program

Tel: + 34 954 294 202

Training needs

The increasing market competition is forcing companies to provide their management personnel with a comprehensive training, including both business management and technical support and design. This program offers a modular and progressive learning option, applying important general knowledge in a practical manner to the elevator industry.

For those ones interested to become better elevator business managers, DOCENSAS provides its Elevator Business Management (EBM) Program, with a modular structure that enables an incremental learning of a wide range of disciplines adapted to the unique requirements of elevator companies. The EBM Program adapts to the needs and resources of each company and student, regardless of their geographic situation, to provide a localized and exhaustive training to the participants who, by successfully completing the courses, can obtain a diploma granted by DOCENSAS.

ELEVATOR BUSINESS MANAGEMENT PROGRAM, is the highest diploma granted by DOCENSAS and it encompasses an exhaustive training in Business Management and Technical Management.

Duration: 12 months. According to your ability to travel, you can follow the program 100% online (with videoconference sessions and online forum sessions in Docensas virtual campus) or blended (online, with only a 3-days face-to-face lecture at the beginning of each module).


Elevator industry personnel aspiring to a managerial position or currently carrying out managerial responsibilities.

Modular Format:


  • Business Management. Strategy, Marketing, Human Resources.
    1.- Mastering the business strategy fundamentals in a general sense and their application in the elevator industry.

    2.- Identifying the business positioning keys and making marketing global plans.
    3.- Understanding the organizational behavior and the HR management.
  • Business Administration: Operations, Finance, Legal.
    4.- Designing business operations in an efficient and effective manner.
    5.- Understanding the business financial fundamentals, as well as the accounting systems basic concepts.
    6.- Legal and Economic Environment training for business administration.

  • Technical Management: Health & Safety, Quality, Information & Communication Technology
    7.- Acknowledging the risks related to the installation and maintenance services and considering what is necessary to ensure people safety.

    8.- Knowing how to instill a culture of quality and designing systems which facilitate the achievement of the company’s goals. Information & Communication Technology
    9.- Getting familiar with the Information & Communication technologies applied to business management.
  • Elevator Engineering: Elevator solutions, Installation, Maintenance
    10.- Considering elevator solutions for each kind of building.

    11.- Analyzing installation methods and identifying critical points.
    12.- Knowing the dimensions of the whole maintenance service, as well as advanced organization systems.


José María Compagni, Managing Director at Docensas S.L. and Managing Director of the EBM Program. He has attained an International Executive MBA and a Bachelor’s Degree in Law. He is an Associate Professor at the Marketing Department at IE University.

Dedicated professionals who have a recognized and relevant experience at national and international levels:

Diego Cadierno, Project manager of the installation and maintenance area of Docensas S.L., Master in Electronic Systems (MEng), Electronic Engineering (BEng), Technical Industrial Engineering, with more than 20 years experience in companies in the sector, manufacturers, installation and maintenance SMEs and multinationals.

Mario Canivell, Industrial Engineer specialized in Business Organization. Managing Director at Claritic S.L, Solutions and Strategies TIC. Technological Consultant for elevator companies. –> Operations and Information & Communication Technology.

Alfredo GómezIndustrial Engineer, University of Zaragoza and Master in Innovation Management from the Polytechnic University of Madrid, Head of the Elevators Area of ​​ITAINNOVA, secretary of the Elevator Standardization Committee and member of the Working Group 10 ISO 178.

Alfonso Molina-Spínola Guajardo-Fajardo, Elewation.

David Sánchez Mateo, Industrial / Mechanical Engineer (Universidad de Zaragoza) and Senior Management Program Innovation (Universidad de Zaragoza), Director Manager in SAMAT.

Ricardo Vieira. He has 22 of experience in the elevator industry. He has hold the position of National Sales Manager at Thyssenkrupp, and After-sales Manager at Thyssenkrupp Elevators. He works as a Technical expert at IPAC for the Elevator Department.

In colaboration with Instituto Tecnológico de Aragón, ITAINNOVA.