Docensas imparte con gran éxito el curso Organización de la Actividad de Mantenimiento Preventivo y Correctivo de Ascensores.

Increasing competition recommend a new approach to the elevator maintenance activity where customers are at the centre of it. Safety, profitability, reliability and customer satisfaction are different dimensions of the same process.

Learning objectives

1. Understand the dimensions of the elevator maintenance service from a Business perspective.
2. Description of quality system related to the maintenance activity.
3. Self-evaluation of the maintenance service activity.
4. Time Management and the importance of planning.
5. Personnel management.
6. Service Department organization.

Instructor

José María Compagni, Associate Professor of Marketing at IE Business School. Associate Professor of Commercial Management and Sales Techniques at CEADE/University of Wales, Managing Director at Docensas S.L. former Commercial Director  and Installation and Maintenance Director at MP LIFTS.

Participants

Maintenance supervisors and Quality managers

More InformationEste curso, impartido durante este mes de marzo en Madrid, se engloba dentro de los cursos personalizados In-Company que organiza Docensas.
Para los interesados en un curso adaptado a sus necesidades pueden ver el programa general al hacer click aquí. Este curso, que decorreu durante este mês de Março em Madrid, enquadra-se nos cursos personalizados In‑Company que organiza a Docensas.
Os interessados num curso adaptado às suas necessidades podem ver o programa geral ao clicar aqui.

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